County FA Operational Delivery Manager Ref: ODM17

Role location
Home Based
Type of contract
Full Time

County FA Operational Delivery Manager

Closing date: 20th December 2017


Our Organisation:

Here at The FA we are responsible for overseeing, promoting and developing English football at all levels, from grassroots through to the professional game. We have big ambitions. Some of our objectives include ensuring that The Emirates FA cup remains the world’s premier cup competition, that Wembley Stadium and St. George’s Park continue to be world-class venues, and that success is achieved with each of our 24 national sides.

The shared values, vision and pride of our people is central to our success. We are growing a team of highly skilled, passionate and hardworking individuals who are committed to the future of English football. We understand that diversity promotes innovation, and therefore we look for people who are great at what they do, no matter their background.

Overview of the role:

  • To manage the successful implementation of change programmes and projects that are in place in order to deliver the CFA strategy.

What you’ll be doing:

  • To support the Head of CFA Operations with programme and project management ensuring the appropriate delivery  of such projects, in particular to ensure that the overall  programme is  prioritised to deliver the most effective outcomes in a timely manner
  • To work closely with other departments to ensure there is a fully collaborative approach to all work-streams that impact the CFAs and that all projects are mapped into the overall CFA programme
  • To work closely with various stakeholders to help define the Operating Model for the CFAs and the associated Standard Operating Manuals (SOM’s) that are required
  • Where necessary , write appropriate materials that may be required as part of the SOM’s or other guidance that may be required from time to time
  • To ensure feasibility studies / clear insights are used to steer decision making
  • To ensure that all projects have clearly measurable outcomes and that the principles of ‘plan, do, review’ are applied to ensure lessons learnt are captured along the way
  • Support the Head of CFA Operations in the development of KPIs and enabling minimum operating standards that follow the operating model review, developing a balanced scorecard to measure CFA Strategy delivery
  • Support development and project management of none departmental led programmes for the CFA market
  • Lead CFA business strategy planning process
  • Support the CFA workforce review process
  • Support development of CFA operational planning process, monitoring and evaluation process

Who we are looking for: 

Essential Skills

  • Clear communicator, verbally and in writing
  • Ability to distil complex ideas into simple actions
  • Experience of CFA operations and the programmes and policies and grass roots football
  • Knowledge of the workings of County FAs and The FA
  • Track record of implementing strategies and policy decisions and delivering results and raising standards of performance 
  • Evidenced success in leading transformational change programmes
  • Commercial and business development skills
  • Passion and enthusiasm for all areas of equality and inclusivity
  • A good degree of IT literacy across Word, Excel and Powerpoint
  • Personal robustness and a positive attitude
  • Experience of collaborative working with different stakeholders across different organisational departments and levels

Desirable Skills

  • Project management or PMO background
  • Knowledge of budget management
  • Business Development Skills
  • Strong data analysis skills
  • Coaching and Mentoring skills
  • Ability to present to large groups
  • Advanced data analysis skills

What we can offer:

  • An exciting and challenging role within a changing, dynamic and world-renowned sports organisation.
  • Attractive benefits and a competitive salary for the right candidate.

Please note that this role is home based with the need for the postholder to be in Wembley 2/3 times per week. 

The Football Association Group promotes inclusion and diversity, and welcomes applications from everyone. If you have any particular requirements in respect of the recruitment or interview process please mention this in your covering letter



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