Accounts Receivable Manager Maternity cover 12 month FTC Ref: AR18

This vacancy has now expired, and is not accepting any new applications.

Role location
Type of contract
Contract / Freelance

 Accounts Receivable Manager
Maternity cover 12 month FTC


losing date: Midnight Sunday 28th January 2018

Our Organisation:

The Football Association (The FA) is the governing body of football in England. We are responsible for promoting and developing the game at all levels; from grass roots through to the professional game, The FA Cup and the England International teams, and has two core assets: Wembley Stadium and St George’s Park.

Overview of the role:

The role has responsibility and accountability for:

  • Control and maintenance of all areas of the FA Group’s receivables ledgers and credit control/collection
  • Managing the annual Club Wembley season fee billing and collections process
  • Identifying and leading change to improve existing processes and controls where appropriate

Key responsibilities include:

Club Wembley


  • Plan and lead the annual billing of CW season fees including system input, reconciliations and distribution of invoices
  • Manage ad hoc billing requirements for the CW membership including concert, option and bid events
  • Lead and manage the process for offering Payment Plans to CW members including taking payments by monthly Direct Debit
  • Manage and approve outgoing payments to CW members including seat and box resale and refunds etc.
  • Manage the process of passing unpaid accounts to external solicitors
  • Manage settlement and termination process of disputed or unpaid CW contracts
  • Monthly reporting of all outstanding debt and progress of the debt recovery team
  • Liaising with CW  members as appropriate
  • Recruit, train and manage a temporary debt recovery team during July and August to chase unpaid Season Fee

Credit Control

  • Manage and support the AR Co-ordinator in the billing and collection of debt for all Group receivables including commercial contracts, sponsorship, broadcasting, event income and ad hoc requirements
  • Manage the preparation and distribution of monthly reporting and the month end closure process
  • Ensure there is a clear process in place to provide for bad debt
  • Liaising with internal and external legal teams regarding any disputed debt


  • Management and development of the Accounts Receivable function comprising Credit Control and Club Wembley Finance
  • Oversight and management of the Debt Recovery (temporary team during July and August)
  • Build and manage the relationships with key stakeholders including: Club Wembley (IMG Sales and Account Management, Marketing, Operations), Legal (internal and external teams), Finance, IT, Commercial Business etc.
  • Critically assess processes and lead improvement changes where appropriate

What we are looking for:


  • Experience in a membership/events environment
  • Customer Service experience, particularly over the phone
  • Accounts receivable experience
  • Experience of leading and developing a team
  • Building and managing strong relationships both internally and with external organisations
  • Excellent written and oral communication skills
  • Extensive experience of Excel and manipulation of data
  • Proficient skills in Microsoft Office
  • Sound commercial judgement
  • Strong organisational and prioritisation skills
  • Relevant finance qualification such as qualified AAT or equivalent
  • Credit control experience
  • Billing experience
  • Experience of Microsoft Dynamics CRM and Great Plains
  • Experience of using a ticketing system (e.g. Audience View)

What we can offer:

  • An exciting and challenging role within a changing, dynamic and world-renowned sports organisation.
  • Attractive benefits and a competitive salary for the right candidate.


The Football Association Group promotes inclusion and diversity, and welcomes applications from everyone. If you have any particular requirements in respect of the recruitment or interview process please mention this in your covering letter



This vacancy has now expired, and is not accepting any new applications.

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