Tour Team Leaders & Hosts - Casual Vacancies Ref: Tour-18

Salary
Competitive
Role location
Wembley Stadium
Type of contract
Contract / Freelance

Wembley Stadium Tours is looking for engaging, enthusiastic individuals with bundles of energy to join the team as we enter a really exciting period of expansion with the launch of the Self-Guided Tour of Wembley. 

As a Tour Host you will be the public face of Wembley Stadium and will be part of the team responsible for delivering the Wembley Tour experience to a range of visitor group sizes and ages ensuring the highest standards of customer service and safety at all times.

From greeting visitors when they arrive, selling and checking tickets, sharing knowledge of the Stadium to delivering private tours, the Tour Host role is varied and exciting with no two days the same! A flexible team player, you will have an engaging personality with exceptional story telling skills.

The Tour Team Leader will be all of the above and will supervise the daily front of house operation, taking responsibility for delivering the best levels of customer service are offered at all times whilst  ensuring the health, safety and security of Stadium Tour visitors. Additional responsibilities will include providing accurate daily reporting and overseeing daily set-up of the tour route.

Offering a behind-the-scenes tour of Wembley, Stadium visitors will get to exclusively experience locations such as the England Dressing Room, Players Tunnel, Press Room, Royal Box and much, much more. Our visitors will follow in the footsteps of legends as they discover the secrets behind the UK’s largest and most prestigious sports and entertainment venue.

Full training will be provided.

Both roles advertised are on casual contract basis with weekend and sometimes evening work required. You must therefore be available to work at these times. Please specify the role that you are applying for using the drop down options on the application form. 

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