Professional Game Course Operations Apprentice (FA Education) Ref: PGCOA-18

Role location
St. George's Park, near Burton-upon-Trent
Type of contract
Contract / Freelance

FA Education Apprentices – Professional Game Course Operations

Based at St. George’s Park, near Burton-upon-Trent

Closing date: midnight, Sunday 5th August 2018 - please note that early closure may apply subject to the applications received. 

Our Organisation:

Here at The FA we are responsible for overseeing, promoting and developing English football at all levels, from grassroots through to the professional game. We are passionate about making football accessible ‘For All’, made possible by talented people across a variety of business areas.

We have big ambitions. Ensuring The Emirates FA Cup, which provides fans across the country with memories that will last a lifetime, remains the world’s premier cup competition; that Wembley Stadium and St. George’s Park continue to be two world-class venues we are proud to call home, and achieving success with each of our 24 national sides are all among our objectives.

Why you should apply:

We see our apprenticeship programme as a gateway into a career at The FA, and moreover, an opportunity to gain experience in a real job within a multifaceted organisation. From day one, you will be involved in a range of projects which are vital to the development and success of English football; you will quickly learn how our business works and gain skills that will both kick start your career, and help you to achieve your ambitions in years to come. Your professional and personal development is important to us, and we are committed to supporting your on-the-job training alongside your formal qualifications. If you are looking for a challenging apprenticeship within a progressive, motivating and supportive environment, the Football Association is the place for you. This is a 12 month opportunity commencing in Autumn 2018. 

What you’ll be doing:

The main purpose of this role is to support the provision of world leading customer service to all learners and stakeholders and support Medical courses and other events. You will get involved in key activities such as:

  • Delivering excellent Customer Service to coaches and learners on the medical pathway 
  • Process bookings, payments and all administration for medical courses
  • Delivering world class medical events at SGP and regionally 
  • Establishing excellent relationships with all internal and external stakeholders
  • Assisting and providing administrative support to The Professional Game team as directed, including assisting with any educational matters or projects as required

Who we are looking for:

While you will need at least three A-Levels (or equivalent) at Grade C or above, we are looking for you to have standout interpersonal, teamwork and organisational skills, with a level of drive and motivation that sets you apart from others. Our values are extremely important to us, and we expect you to be an ambassador of these. You may be surprised to know that being a football fan is not a prerequisite of working for the FA. What’s more important is your passion, interest and commitment to the varied work that we do, and the objectives that we are aiming to achieve.

How you apply:

If you are as excited about our apprenticeship programme as we are, and wish to apply, please click the ‘Apply now’ button below. There are a number of stages to the recruitment process, however don’t let this put you off – this process is a chance for you to assess us as a potential employer too.

Stage 1: You will be asked to complete an application form; here you should tell us about you and your skills, interests and qualifications, as well as your motivations for applying for our apprenticeship programme.

Stage 2: The next stage of the recruitment process will be a video interview. This will be your opportunity to tell us more about you and why you would like to join our apprenticeship scheme.

Stage 3: If you are shortlisted for this stage, you will be invited to attend a group assessment day at St. George's Park in August 2018. This will be an opportunity for you to find out more about working as an apprentice at The FA, and for us to meet you, and see how you perform in a range of exercises. By the end of this stage we could make you an offer of one of our apprenticeship opportunities, starting in autumn 2018. 


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